Abandoned donation webhook

When an abandoned donation is detected, an automation can be triggered. The ambassador details can be sent to the endpoint of your choice

Parameter
Values
Description

automationTrigger

string

Event type that triggered this webhook (netisha)

contactId

string (UUID)

Contact ID of the donor

donorFirstName

string

Donor’s first name

donorLastName

string

Donor’s last name

email

string

Donor’s email address

documentLanguage

string

Language of document/receipt (he, en)

donationCurrency

string

Currency of the donation (ILS, etc.)

paymentType

string

Payment type (cc, bankTransfer, etc.)

donationSum

number

Amount donated

isHok

boolean

Whether donation is part of a standing order

accountId

string

Account ID

campaignId

string

Campaign ID associated with the donation

exchangeRate

number

Exchange rate applied

tz

string

Donor Israeli ID / company number

donorPersonalDedication

string

Dedication message provided by donor

donorDisplayName

string

Donor name for display purposes

receiptEmail

string

Email to send receipt to

donorPhoneNumber

string

Donor phone number

agentId

string / null

Agent ID handling the donation

donationSumInCampaignCurrency

number

Donation sum in campaign’s currency

splitAcrossMonths

number

Number of months the donation is split across

cancelled

boolean

Whether the donation was cancelled

updatedAt

number (timestamp)

Last update timestamp

updatedByUserId

string (UUID)

User who last updated the record

customProperties

object

Custom fields for this donation

createdAt

number (timestamp)

Creation timestamp

donationId

string (UUID)

Unique donation identifier

skipReceipt

boolean

Whether to skip sending the receipt

zipCode

string / null

Donor zip code

futureCommitment

boolean

Whether donation is a future pledge

addedByUserId

string (UUID)

User ID of who added this donation

streetNumber

string / null

Donor street number

mailingApproval

boolean

Whether donor approved mailing

sumPreVoucher

number / null

Amount before voucher applied

completed

boolean

Whether donation processing is completed

receiptSendMethod

string / null

Method used to send receipt

contactProperties

object

Custom contact-related properties

city

string / null

Donor city

customerLang

string

Donor language preference

receiptName

string

Name to appear on receipt

backend

boolean / null

Internal backend flag

receiptProductText

string

Text description for the receipt product

additionalRecurringSum

number

Sum of additional recurring donations

paymentCategory

string / null

Payment category

aacDonationId

string

Internal donation ID

adLinkId

string / null

Optional ad link ID

linkId

string

Internal link ID for tracking

createReceipt

boolean

Whether to generate a receipt

updateContactFieldsConfig

object

Config for updating contact fields

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